We are in France. We are an online saddlery only. We have no store open to the public.

Our carrier is DPD or Colissimo La Poste depending of the delivery country.

You may track your shipments directly on our website, via your account,

category "order history and details", then click on the "details" button of the order you want to track.

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Shipping costs are charged as a fixed amount, that means they do not increase regardless of the number of items you order,

within weight and volume standards imposed by our carriers.

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All our parcels are delivered exclusively by hand and against signature.

No deposit in mailbox in case of absence.

You must therefore be present for the delivery,

and reachable by phone to possibly guide the deliverer.

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SHIPPING COST - ZONES and PRICES

We ship only toward the countries listed below:

Metropolitan France:

6,90€ with DPD Point Relais

9,90€ with DPD Predict at home

FREE FROM 120€ OF BUYING

Corse and coastal islands: extra +14€

Difficult areas and mountain towns (defined by DPD): extra +4€ (see details at the page bottom)

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Zone 1: Belgium.

12€ with DPD Europe

-

Zone 2: Austria, Germany, Italy, Luxembourg, Monaco, Netherlands. Spain, 

15€ with DPD Europe 

-

Zone 3a: Denmark, Hungary, Ireland, Poland, Portugal, Czech Republic, Slovakia, Slovenia.

20€ with DPD Europe

Zona 3b: Great Britain.

20€ with Colissimo La Poste

-

Zone 4: Croatia, Estonia, Latvia, Lithuania, Sweden.

25€ with DPD Europe

-

Zone 5: Bulgaria, Finland, Grece, Romania.

35€ with DPD Europe

-

Zone 6: Switzerland.

50€ with DPD International

-

Zone 7: Australia, Canada, Japan, New Zealand, United Aarab Emirates, USA.

70€ with Colissimo La Poste

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DELIVERY TIME:

Your order will be shipped within 1 or 2 worked days (provided that all the ordered items are indicated "in stock").

-

When paying by bank wire it takes an average of 2 to 7 days to receive the payment.

Add to that the delivery time, which is:

1-2 worked days to Metropolitan France,

2-4 worked days for zones 1, 2, 3, 4 and 5,

5-10 worked days for zones 6 and 7.

These times are indicative, they are not guaranted. 

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Our shipping costs are not negotiable.

We do not make any profit on the shipping costs we charge, we pay a large part of the shipping costs actually paid to La Poste, 

the customer pays only a contribution to these costs.

The shipping costs paid by the customer also include the cost of packaging (boxes, tape, flocking, etc.).

Thank you for your understanding.

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All packages are sent DPD with a tracking number and delivery against signature.

When you order is sent you will receive and e-mail with the tracking number.

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NB:

In case of you ordered items labeled "by ordering only"

the whole order will be shipped in one and only parcel when all products are available.

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POSTAL CODES OF AREAS SUBJECT TO EXTRA DELIVERY COSTS - FRANCE

These areas are defined by our carrier DPD.

This supplement remains to be paid by the customer even in the case of an order eligible for free shipping.

MOUNTAIN AND DIFFICULT TO ACCESS AREAS +4€
04120 05240 06620 38750 66760 73470 74470
04130 05250 06710 38860 66800 73500 74480
04140 05260 06750 38880 68140 73530 74660
04160 05290 06910 39400 68610 73550 74740
04170 05300 09110 39220 68650 73590 74920
04200 05310 09140 39310 73110 73600 83111
04240 05320 09300 63113 73120 73620 83440
04260 05330 09460 63210 73130 73630 83530
04300 05340 25370 63240 73140 73640 83560
04310 05350 25240 63610 73150 73710 83630
04330 05400 25650 63660 73160 73720 83690
04360 05460 25500 63690 73170 73870 83830
04370 05470 25140 63840 73190 74110 83840
04400 05500 25120 63850 73210 74120 84390
04510 05560 25450 64400 73220 74170 88310
04530 05600 30570 64440 73230 74220 88340
04600 05700 31110 64490 73250 74230 88370
04700 05800 38112 64560 73260 74260 88400
04850 06140 38114 64570 73270 74310 90200
05100 06380 38142 65110 73300 74340
05110 06390 38190 65120 73320 74350
05120 06410 38250 65170 73340 74360
05130 06420 38350 65200 73350 74390
05150 06430 38380 65240 73390 74400
05160 06450 38410 65400 73400 74420
05170 06470 38580 65510 73440 74430
05200 06530 38660 65710 73450 74440
05220 06540 38700 66210 73460 74450

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